Common questions
Can't find what you're looking for? Reach out on our Contact page.
Which areas do you deliver to?
We currently deliver across six zones in Abuja — see the full list and delivery fees on our Coverage page.
How do I pay?
You can pay by card or bank transfer through a secure payment link, whichever's easiest for you.
How do subscriptions work?
Set up a recurring basket once and we'll deliver and bill you on a rolling schedule, with a reminder before each renewal. Reach out on our Contact page to set one up and confirm your zone and basket first.
Can I track my order?
Yes — every order moves through clear status updates from payment to delivery, and you'll confirm once it arrives.
Do I need an account to order?
No — order as a guest with just your name, phone number, and delivery address.
What if I'm not home when the rider arrives?
Your rider will reach out on the phone number you provide, so make sure it's one you can be reached on around your delivery window.
How do I cancel or change an order?
Reach us by phone as soon as possible — orders that haven't been dispatched yet can usually be changed or cancelled.